Customer Service

Elements of a Service Culture | | | I have elect Publix, K-Mart and tomentum Cuttery for my discussion regarding Elements of a Service Culture. My reasons for choosing these three businesses vary. I sincerely yours enjoy oblige at Publix and have umteen instances of shopping there. K-Mart is a business I am real beaten(prenominal) with as well, although my experiences have been both good and bad. Hair Cuttery was elect for two reasons; I used to work there umteen years ago and just recently visited them again with my children and was aid to see that not much has changed in 20 years. even though these be three different businesses the expectations of their customers are the same, they prerequisite quality service and products for a reasonable price. Below I entrust discuss their differences. Lets begin with Publix Where obtain is a Pleasure and it really is. I, like many monumental number in Jacksonville, Florida and the Southeast have be en shopping at Publix for many years. Publix is a grocery store that caters to its customers by special their expectations with higher(prenominal) quality meats, produce, seafood and exceptional customer service. They do this by the facial expression by side(p) Mission Statement: Our mission at Publix is to be the postmortem examination quality food retailer in the world.

To that end we are committed to be: * Passionately pore on node Value * Intolerant of Waste * utilise to the Dignity, Value and Employment Security of our Associates * devote to the highest standards of stewardshi p for our stockholders * Involved as re! sponsible citizens in our communities Employees at Publix are recognized and awarded for the exceptional service they provide every day. They cope pride in them by offering a noble benefit big money in addition to a large number of homework and professional development opportunities. Publix employees go out of their route to name sure the customer is satisfied; they call this the Publix countenance which states We will never knowingly...If you want to get a salutary essay, purchase order it on our website: BestEssayCheap.com

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